Items are shipped via Canada Post.
Addressed envelopes are final sale unless you noticed any mistakes. All addresses are triple checked by me, after they were triple checked by you before you sent them to me to avoid any mistakes, but we are all human. Contact me and I can send you out the right addressed envelope.
Workshops are final sale unless extreme measures force me to cancel. In that case, you will be refunded 100%.
All laser cut items will be packaged and sent with the best protection and care.
In the rare case an item arrives damaged, please contact me and I can arrange to create a replacement.
I am not responsible for items broken after delivery.
All customized items are final sale, as they are made specifically for you.
All payments through this website will be processed via PayPal.
You do not need an account to pay through PayPal, but I use it as my trusted payment method.